Internal communication strategy

Part of the company culture is how and to what quality employees communicate with each other. If there is no defined framework for the different channels and no expected norms of behavior, then everyone can act at their own discretion. This is problematic, for example, if someone needs a quick answer, but they don't indicate this anywhere to the recipient, but it's not important and they think the answer is right for them.

Internal communication also affects external communication, so it doesn't matter how much the company manager has paid attention to this. If you manage to formulate such expectations well, they become accountable and the manager saves himself a lot of nervousness.

  • It has a beneficial effect on employee motivation
  • It defines the expected behavioral means for emailing (e.g. absence, reasons of urgency, etc.)
  • The word gets out.. Many misunderstandings can be avoided if certain processes are directed into a written channel.
  • You can also define the system of meetings that define the rhythm of the company
  • It also allows for feedback from colleagues (1on1 or questionnaires, etc.)